Descripción del puesto de trabajo
Honeywell is an ~39.1B diversified global technology and industrial company. Honeywell invents and manufactures technologies to address some of the world’s toughest challenges initiated by revolutionary macrotrends in science, technology and society. A Fortune 100 company, we create solutions to improve the quality of life of people around the globe: generating clean, healthy energy – and using it more efficiently, increasing our safety and security. Enabling people around the world to connect, communicate, and collaborate and equipping our customers to be even more productive. With approximately 132,000 employees worldwide, including more than 22,000 engineers and scientists, we have an unrelenting commitment to quality and delivering results in everything we make and do.
Honeywell is driven by the “Honeywell Operating System” methodology (HOS). HOS is a comprehensive, integrated business approach to drive sustained exceptional performance in safety, quality, delivery, cost and inventory. It leverages Six Sigma Plus foundation, particularly lean tools and philosophies. However, HOS is more about providing enabling organizational structure, management systems, and leadership roles and responsibilities than it is simply applying a toolset. Only by truly changing the way we act, work, lead, learn and think can we assure a self-perpetuating operating system. Lastly, HOS builds knowledge sharing capability – the glue that binds the company together.
This is a critical role for the business. Successful performance requires an intense willingness to effectively interface with and communicate to the field sales team and valued customers. This position is responsible for achieving assigned cash targets.
In this role, the Associate Credit Collector collects monthly cash from customers, reconciles accounts where necessary, forecasts for reporting purposes cash collections, collaborates with multi-organizational departments to understand and resolve customer issues to facilitate timely payment of invoices, credit memo processing, review and release of credit holds.
Manage an AR portfolio to collect cash from customer via email and/or alternative systems to improve overall AR Metrics, Portfolio Health and early Risk Identification.
Interpret large and sometimes complex customers to assist in the collection process and resolve issues to facilitate timely payment of invoices
Identify disputed items and communicate the information to the appropriate personnel
Ensure proper account maintenance according to the established policies and procedures
Provide information to customers to assist in the collection process (invoice copies, proof of deliveries, contracts, PO’s, statements)
Manage the entry of data into ON-Line payment portals
Miscellaneous administrative task
Work with 3rd Party Collection Agencies / Attorneys when needed.
High School diploma.
Preferred: 1 year related experience in an Accounting, Finance Role, Customer Service Role.
Preferred: Some college or college degree.
Excellent English Skills: Written, Oral, Presentation required.
Average PC skills- Basic Microsoft Office, Outlook, Explorer
Preferred: Excel (Beginner / Intermediate), SAP
Basic financial risk assessment skills
Excellent Inter-personal and communications skills