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Empleo de Restaurant Manager
Hilton Hoteles en Cabo San Lucas - BS

Descripción del puesto de trabajo

Restaurant Manager

Job Summary

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will it be like to work for a Hilton Worldwide Brand?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Manage Restaurant operations
* Maintain exceptional levels of customer service
* Recruit, manage, train and develop the Restaurant team
* Manage guest queries in a timely and efficient manner
* Work within budgeted guidelines in relation to Food and Payroll
* Drive sales to maximize budgeted revenue
* Develop menus with other members of Food and Beverage team
* Accountable for monthly stock takes
* Incentivise team members to maximize sales and revenue
* Set departmental targets and objectives, work schedules, budgets, and policies and procedures
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Ensure communication meetings are conducted and post-meeting minutes generated
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
* Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Management and/or supervisory Food and Beverage experience
* Able to meet financial targets
* Ability to comply with all Food and Beverage brand standards
* Ability to work under pressure
* Excellent grooming standards
* Willingness to develop team members and self
* Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Degree in relevant area
* Passion for delivering exceptional levels of guest service

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Evaluaciones de Hilton Hoteles


Satisfacción general de los empleados

4.00
  • Remuneración y prestaciones
    3.00
  • Oportunidad de carrera
    4.00
  • Cultura de la empresa
    3.50
  • Calidad de vida
    3.00

Recomiendan la empresa a un amigo



  • Hace cerca de 1 año

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    Ciudad de México, DF


    Pros: Buen crecimiento y prestaciones a nivel gerencial, es muy bonito trabajar en un hotel de esta categoría, te dan uniformes, lavandería y comedor

    Contras: Falta de capacitación, algunos directores son muy cerrados con las personas jóvenes y no están siempre abiertos a nuevas propuestas, hay gente muy mayor

    Consejos para los directivos: Ejecutar planes de carrera y capacitación

    Recomendá la empresa: Si

  • Hace cerca de 1 año

    Superación

    Supervisor

    Ciudad de México, DF


    Pros: Se preocupa por sus empleado. La empresa tiene una vision y valores en los que se les da impprtancia a los colaboradores reconociendo su esfuerzo y responsabilidad. Nos brindan las herramientas para ser mejores en nuestra área.

    Contras: Le dan mas valor a un titulo que al talento y competencias que se posean. Aunque una persona se destaque y haga su trabajo de una forma correcta e inclusive sobrepase las expectativas, los jefes ascienden a las personas con las que se llevan mejor.

    Consejos para los directivos: Creo que el hecho de valorar las capacidades y habilidades de cada miembro es fundameltal para que se sientan apoyados ya que se sentiran mas motivados y por ende desempeñeran mejor su labor lo que repercutira directamente en la operación ya que tendrán a un visionario altamente capacitado y no solo a alguien que realiza su trabajo por obligación. Tienen que darle la oportunidad a los diamantes en bruto que tienen y no solo a los que vienen de una universidad de renombre... Es mas que cierto que el hecho de que la escuela sea la mejor no garantiza que el estudiante tambien lo sea.

    Recomendá la empresa: Si